Legal Documents

Jitowin Privacy Policy — How We Protect Your Information

Protecting your personal data is our top priority at Jitowin. This Privacy Policy explains in detail what data we collect, how we use it, and what rights you have.

Last Updated: January 2026
Bengali (bn-BD)
Reading time: 10–12 minutes

How We Protect Your Privacy

Your data is fully secure at Jitowin. Here's a quick overview of our key security measures.

End-to-End Encryption

All your personal data and transactions are protected with SSL/TLS encryption. No third party can ever access this information.

Your Data Is Never Sold

Jitowin never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

Stay in Control

You can view, correct, or request deletion of your data at any time — no hassle involved.

Secure Server Infrastructure

Jitowin's data is stored on certified secure servers. Regular security audits are conducted to ensure your information remains protected at all times.

No Unsolicited Communications

You won't receive any marketing messages unless you want to. Turn notifications on or off at any time with ease.

Transparent Data Policy

What data we collect and why — it's all clearly laid out in this document. No hidden terms.


This Privacy Policy applies to all services offered on the Jitowin platform. By using Jitowin, you are considered to have read and accepted this Policy. If you have any questions, please reach out to our support team.

1. Introduction

Jitowin is a trusted online entertainment and betting platform in Bangladesh. We believe that protecting our users' data and privacy is a platform's most fundamental responsibility. This Privacy Policy ("Policy") is our written commitment to that promise.

This policy clearly outlines what data Jitowin collects, why it is collected, how it is used, and what rights you have. Our goal is to ensure you can use Jitowin with complete confidence and peace of mind.

This policy applies equally to Jitowin's website, mobile app, and all other digital services. "We" or "Jitowin" refers to the entity operating the platform. "You" refers to any registered or unregistered user of Jitowin.

2. What Data We Collect

Jitowin only collects data that is genuinely necessary for delivering our services, maintaining security, and meeting legal obligations. We do not collect excessive or unnecessary information.

2.1 Data You Provide Directly

During registration and account management, you may provide the following information:

Data Type Reason for Collection
Full Name Account Verification & KYC Process
Email Address Login, notifications & support contact
Mobile Number OTP verification and payment processing
Date of Birth Age verification (to confirm 18+)
National ID / Passport Number Identity verification and fraud prevention
Address KYC Verification & Withdrawal Process
Payment Information (bKash/Nagad number) Deposit and withdrawal processing

2.2 Automatically Collected Data

Certain information is collected automatically when you use Jitowin:

  • Device Information: Device type, operating system, browser version
  • IP Address: For security verification and location detection
  • Log Data: Login time, session duration, and betting activity
  • Cookies & Tracking Data: To improve user experience
  • Performance Data: For monitoring platform speed and stability
We never store your password in plain text. Passwords are always kept as encrypted hashes — not even Jitowin staff can see them.

3. How We Use Your Information

Collected data is used solely for specific, legitimate purposes. Jitowin never uses your information unnecessarily or without authorization.

  • Service Delivery: Creating an account, logging in, placing bets, and processing transactions
  • Identity and Age Verification: To complete the KYC process
  • Ensuring security: Prevention of Fraud, Money Laundering & Multiple Accounts
  • Customer Support: Processing support requests and resolving issues
  • Legal Obligations: Regulatory Reporting
  • Platform Improvement: Improving user experience and platform performance
  • Promotional Communications: Offers and bonuses are only sent with your consent

If you no longer wish to receive promotional messages, you can disable notifications at any time from your account settings or by contacting support.

4. Data Sharing & Disclosure

Jitowin does not sell your personal data to any third party or share it for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Service Providers

Minimum necessary data may be shared with selected partners for payment processing (bKash, Nagad), email services, or technical support. These partners are contractually required to meet our privacy standards.

4.2 Legal Requirements

Under Bangladeshi law, we are legally required to share data in response to valid court orders or directives from law enforcement agencies. Where possible, we will notify you in advance.

4.3 Security & Protection

Information may be shared with relevant authorities to prevent fraud or illegal activity. This is done solely to protect the safety of all users.

Jitowin never shares your full payment details or password with any third party. If anyone claims to be from Jitowin and asks for this information, it is a scam — report it to us immediately.

5. Cookies & Tracking Technologies

Jitowin's website and app use cookies and similar tracking technologies to make your experience smoother and more personalized.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: To understand how users interact with each page — without collecting any personal information.
  • Marketing Cookies: To show you relevant offers, only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6. Data Security Measures

Jitowin uses industry-standard technology and processes to protect your data. The core elements of our security framework are:

  • SSL/TLS Encryption: All data transfers occur through encrypted channels
  • Database Encryption: Stored sensitive data is kept in an encrypted state
  • Two-Factor Authentication (2FA): An extra layer of security on your account
  • Firewall & DDoS Protection: Protects our servers against external attacks
  • Regular Security Audits: Periodic system reviews conducted by third-party security experts
  • Access Controls: Only authorized personnel can access user data, strictly on a need-to-know basis

That said, no system on the internet is 100% impenetrable. If we suspect a security breach, we will notify you as quickly as possible and take the necessary steps.

7. How Long We Retain Your Data

Jitowin does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:

  • Account Information: For up to 5 years after account closure or as required by law
  • Transaction Records: Minimum 5 years for financial compliance purposes
  • KYC Documents: 3 years after account closure
  • Log & Session Data: Up to 1 year for security purposes
  • Support Conversations: Up to 2 years after issue resolution

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

8. Your Data Rights

Jitowin believes you have full ownership over your personal data. We respect the following rights:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right to Rectification: You can correct any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation requiring us to retain it.
  • Right to Data Portability: Download your data in a standard, portable format.
  • Right to Restrict Processing: You may object to the use of your data for specific purposes.
  • Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise these rights support@jitowin.wsEmail us and we will respond within 30 business days. Identity verification may be required in some cases.

9. Children's Privacy

Jitowin strictly prohibits registration by anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that a minor's information has entered our system, we will immediately close the account and securely delete all associated data. Parents or guardians can contact us if they have any concerns.

10. Third-Party Links & Services

The Jitowin platform may occasionally contain links to payment gateways or partner services. These third parties have their own privacy policies and are solely responsible for their own data practices.

When transacting via bKash or Nagad, you are also agreeing to that platform's terms. Jitowin is not responsible for those platforms' data collection practices.

11. Changes to This Policy

Jitowin may update this Privacy Policy as needed. For significant changes, you will be notified in advance via email or an in-platform notice.

Continued use of the platform after a policy update constitutes acceptance of the revised policy. The date shown at the top of this page indicates when it was last updated. We recommend checking this page regularly.

12. Contact Us

Our support team is always available for any privacy-related questions, requests, or complaints:

  • Email: support@jitowin.ws
  • Live Chat: Chat button at the bottom right of the platform
  • Time: 24 hours, 7 days a week

We take all privacy-related requests seriously and are committed to responding within the designated timeframe.

Join Jitowin today and game with confidence

Your data is completely secure. Register with Jitowin and enjoy the safest betting experience in Bangladesh.

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